琅琊王路运营/客服招聘
职位描述
1、受理及主动电话客户，能够及时发现客户问题并给到正确和满意的回复；
2、与客户建立良好的联系，熟悉及挖掘客户需求，并对客户进行系统的应用培训；
3、具备处理问题、安排进展、跟进进程、沟通及疑难问题服务的意识跟能力，限度的提高客户满意度。遇到不能解决的问题按流程提交相关人员或主管处理，并跟踪进展直至解决；
4、具备一定的销售能力，针对公司现有的客户进行营销，让客户接受更为广泛的网络产品，达到的网络营销的效果。
5、不断接受公司的各项业务和技能提升培训。
任职资格：
1、专科学历，有一定客户服务工作经验或销售经验，有一定的客户服务知识和能力 。
2、计算机操作熟练，office办公软件使用熟练，有一定的网络知识基础，熟练使用Photoshop等制图工具者优先考虑。
3、要求一定要有“客户为先”的服务精神，一切从帮助客户、满足客户角度出发。
4、性格要求沉稳、隐忍，善于倾听，有同理心，乐观、积极。普通话标准、流利，反应灵敏。
5、热爱工作，敬业、勤恳，乐于思考，具有自我发展的主观愿望和自我学习能力。可适当加班者优先。
公司介绍
LINYI DUOLANG GLOBAL TRADE CO.,LTD is located in Linyi city, which is the est co odity distributing center and has the coenient international transit logistics in Shandong province. Our company is close to the Qingdao Port、Rizhao Port and Lianyungang Port. It takes only 20 minutes from our company to Linyi airport, and 2 hours to Qingdao Port. In the near future, it will take only 10 minutes to Linyi high-speed railway station, which is still under construction now. Our company executes strict quality supervision and agement mechanism, and has passed ISO9001 certification. In the process of development, we focus on product quality、people-oriented huistic agement, and adhere to the cooperation based on win-win development. Our company takes “Honesty Pragmatic、Pioneering and Innovative” as our business philosophy. Our company has obtained consistent praise and trust of employees and customers. Our company has high-tech spinning equipments、high-tech Daojin brand machines、automatic PVC and rubber production line. Our main products are cotton yarn of 4.5S-12S with various colors, and gloves with y series, such as Labor insurance series、Knitted gloves 、PVC dotted gloves 、Nitrile Coated gloves、rubber gloves magic series、…etc. . Our products have already been exported to Japan、Gery、USA、Europe、Canada、 Australia、the United Sates and y other countries all over the world. We have won the favour of domestic and foreign customers.